Perhaps your answer is among these?
My order is marked as delivered, but I haven't received anything yet
Very occasionally, we see this happen. Please wait another day, and if you still haven't received anything, get in touch. Oh, and please check if your address is correct
My glasses are broken within the warranty period, what now?
No worries, just send an email to email@example.com with a photo of the glasses and you will receive a new pair from us.
I want to make a change to my order, is that possible?
Yes, of course, if your order has not yet been shipped, this is no problem. Just send us a message and we will sort it out!
How do I return my order?
Send your order to: Industrieweg 1A, 1521NA Wormerveer, The Netherlands
Return costs are on you
How can I exchange my glasses for a different pair?
Send your order to: Industrieweg 1A, 1521NA Wormerveer
Write your name and order number on the returncard and tell us wich glasses you want instead